Your account
Delete your account
This page covers Vamo and Vamo Host, both made by Vamo. Delete your account in the app, or ask us by email.
From the app
- Vamo: open Profile and tap Delete Account. Your account and its data are deleted right away.
- Vamo Host: open Settings and tap Delete account. We delete your account and its data within 7 days, and sign you out right away.
By email
Email us from the address on your account and tell us which app you use. We delete your account within 7 days and reply once it's done.
support@hellovamo.appWhat we delete
- Your account and sign-in details: name, email and phone number
- Your profile, photos, favorites and preferences
- Vendor and host profiles you own, with their locations, menus, markets and branding
What we keep
- Records of payments, refunds and host payouts. We keep them for as long as tax and accounting law requires, up to 7 years, then delete them.
- Stripe, which processes card payments, keeps its own copy under its privacy policy.