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Your account

Delete your account

This page covers Vamo and Vamo Host, both made by Vamo. Delete your account in the app, or ask us by email.

From the app

  • Vamo: open Profile and tap Delete Account. Your account and its data are deleted right away.
  • Vamo Host: open Settings and tap Delete account. We delete your account and its data within 7 days, and sign you out right away.

By email

Email us from the address on your account and tell us which app you use. We delete your account within 7 days and reply once it's done.

support@hellovamo.app

What we delete

  • Your account and sign-in details: name, email and phone number
  • Your profile, photos, favorites and preferences
  • Vendor and host profiles you own, with their locations, menus, markets and branding

What we keep

  • Records of payments, refunds and host payouts. We keep them for as long as tax and accounting law requires, up to 7 years, then delete them.
  • Stripe, which processes card payments, keeps its own copy under its privacy policy.
Read our privacy policy